Privacy Policy

1. Information We Collect

At WattHive, we collect information that helps us provide you with the best solar company matching service. This includes:

• Personal Information: Name, email address, phone number, and physical address when you request quotes or create an account.
• Property Information: Details about your property, including roof type, sun exposure, and energy usage to help match you with appropriate solar companies.
• Usage Data: Information about how you interact with our platform, including pages visited, searches performed, and companies viewed.
• Device Information: IP address, browser type, device type, and operating system for security and analytics purposes.

2. How We Use Your Information

We use the information we collect to:

• Match you with solar companies that can serve your area and meet your needs
• Facilitate communication between you and solar installers
• Improve our platform and develop new features
• Send you relevant information about solar energy and our services (with your consent)
• Detect and prevent fraud, abuse, and security issues
• Comply with legal obligations and enforce our terms of service

3. Data Sharing and Third Parties

We share your information in the following circumstances:

• Solar Companies: When you request a quote, we share your contact and property information with the solar companies you select to facilitate the quote process.
• Service Providers: We work with trusted third-party service providers who help us operate our platform, including hosting, analytics, payment processing, and customer support services.
• Legal Requirements: We may disclose information if required by law, court order, or government regulation, or to protect the rights, property, or safety of WattHive, our users, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties for their marketing purposes.

4. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can update or correct your information through your account settings or by contacting us.
• Deletion: You can request deletion of your account and associated data, subject to legal and contractual obligations.
• Opt-Out: You can opt out of marketing communications by clicking unsubscribe links in our emails or updating your preferences in your account.
• Data Portability: You can request a copy of your data in a machine-readable format.

To exercise these rights, please contact us using the information provided in the Contact section below.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings, though this may affect some functionality of our platform.

7. Children's Privacy

Our platform is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our platform after such changes constitutes acceptance of the updated policy.

9. Contact Information

If you have questions about this Privacy Policy, please visit our Contact Page.